Privacy Policy

We're not collecting data just for kicks - everything we gather serves a real purpose:

• Processing Reservations: Can't book you a room without knowing who you are and how to reach you
• Service Delivery: Making sure you get the spa appointment you wanted or the gluten-free breakfast you requested
• Communication: Sending confirmation emails, answering questions, giving you updates about your stay
• Improvement: Understanding what guests like and don't like so we can do better
• Marketing: Sharing special offers and news (but only if you've said it's cool with you)
• Legal Stuff: Meeting requirements for tax, accounting, and other regulations we gotta follow

We won't sell your info to random companies or use it for anything sketchy. That's just not how we roll.

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are tiny files that help our website remember you and work properly.

Most browsers let you control cookies through settings. Just know that blocking certain ones might make parts of our site act weird.

We're pretty protective of your info, but there are some situations where we need to share it:

• Service Providers: Companies that help us run the hotel - like payment processors, email services, and booking platforms. They're under strict contracts to keep your data safe
• Business Partners: Tour operators, transportation services, or restaurants if you've booked something through our concierge
• Legal Requirements: If the law says we have to, like for court orders or government investigations
• Business Transfers: If we ever sell the hotel or merge with another company (not planning on it, but gotta mention it)

We don't do mass data dumps to marketing companies or sell lists to spammers. That's a hard line for us.

It's your data, so you've got rights. Here's what you can do:

To exercise any of these rights, just shoot us an email at reservations@eldrythvalorium.info or call (416) 555-0147. We'll get back to you within 30 days, usually way sooner.

Security's a big deal to us. We've put some solid measures in place to protect your info:

• SSL encryption on our website - that little padlock in your browser
• Secure servers with regular backups
• Limited access - only staff who need your info to do their jobs can see it
• Regular security audits and updates
• Staff training on data protection best practices
• Secure payment processing through certified providers

Now, let's be real - no system is 100% hack-proof. We do our absolute best, but if there's ever a breach, we'll let you know right away and tell you what steps to take.

Our services aren't directed at kids under 16, and we don't knowingly collect their personal information. If a parent or guardian realizes their child's given us info without permission, get in touch and we'll delete it right away.

When families book with us, we only collect necessary details about children (like age for appropriate room setup), and that info is tied to the adult's reservation.

Our website might link to other sites - restaurants we recommend, tour operators, local attractions, that sort of thing. Once you click away from our site, this privacy policy doesn't apply anymore.

We try to only link to reputable places, but we can't control their privacy practices. Always check their policies before sharing personal info elsewhere.

Privacy laws change, our services evolve, so this policy might need updates from time to time. When we make significant changes, we'll post a notice on our website and update the "Last Updated" date at the top.

If the changes are major, we might send an email to let you know. It's worth checking back here occasionally to stay in the loop.